Shipping and Delivery

Shipping and Delivery

The seller delivers the goods exclusively to the territory of the countries that can be selected from the list of countries of delivery in the process of creating the order.

The buyer chooses the delivery method/collection of the goods in the process of compiling the order of goods. In the process of creating an order, the buyer can choose the method of delivery of goods to his address through the courier company GLS General Logistics Systems Slovakia s.r.o., Budča 1039, 962 33 Budča, Slovak Republic, ID: 31 329 217; the delivery cost is 5,60 EUR. When delivering the goods to the buyer, the courier will inform the buyer by phone about the time of delivery before the delivery.

The Seller is obliged to deliver the goods to the place specified in the Confirmation of binding acceptance of the order within thirty (30) days from the Confirmation of binding acceptance of the order. Goods that are in the seller’s warehouse are usually delivered within 2-7 working days from the record of payment to the seller’s account; in case of a longer delivery time, the seller will immediately inform the buyer of this fact. The seller will inform the buyer by email about the delivery date.

The buyer is obliged to accept the delivered goods even before the expiry of the delivery period according to point 4.3 of these terms and conditions and to confirm the receipt of the goods in writing. If the buyer does not accept the delivered goods or refuses to confirm its receipt, the seller is entitled to withdraw from the purchase contract immediately.

In the event, that for reasons on buyer’s side it is necessary to deliver the goods repeatedly or in another way, as stated in the order, the buyer is obliged to reimburse the seller the costs associated with the repeated delivery of goods, respectively the costs associated with another method of delivery.

Upon receipt of the goods from the carrier or delivery service, the buyer is obliged to immediately check the integrity of the packaging and in the event of any damage to the packaging, notify the carrier and in the presence of the carrier to inspect the goods and in event of damage to the goods or other defects of the goods to prepare a written document and have it signed by the carrier´s or carrier´s representative.

In the event of noticing damaged packaging that is indicating unauthorized intrusion into the consignment of goods, the buyer does not have to take over/accept the consignment from the carrier or delivery service.

By signing the delivery note without stating reservations, the buyer confirms that the consignment of goods met all the conditions and requirements and any subsequent complaint regarding a breach of the packaging of the consignment of goods cannot be considered or taken into account.During the personal collection/acceptance, the seller is entitled to verify the identity of the buyer or the person authorized to take over the goods, in cases, where the purchase price of the goods was paid by the buyer in advance by card or cashless bank transfer.

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